Getting to know us

About Numark Pharmacy

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About Numark Pharmacy

We are a family-owned  business and  UK taxpayer  based in Shepshed Leicestershire  operating as a local community pharmacy and  internet pharmacy for the convenience of our customers.

 When we set up as one of the first  UK community pharmacies to trade on the internet in 1999 our aim  was to provide our patients and customers with the highest standard of service and to deal with any problems or concerns if they arose swiftly and to a  satisfactory conclusion. This remains our philosophy today so if for any reason you are dissatisfied with our service and this cannot be resolved via customer care, you can contact our superintendent pharmacist Colin Pickles GPhC 2028432  using our adjacent contact details. The matter will then be fully investigated,  and you will receive a detailed response to your complaint.

 Any questions or comments you may have concerning medicines or products on this web site can be sent to our customer service team using our enquiry form. We value both positive and negative feedback so any suggestions on how we can improve our offering to you is always welcome.

Who Are Numark Pharmacy?

We are owned by Dispense4me Ltd  an independently owned  Numark member pharmacy registered with and meeting all the regulations set by the General Pharmaceutical Council (GPhC).

You can check the status of the pharmacy, and our technicians and pharmacists by contacting the GPhC  here

https://www.pharmacyregulation.org/form/enquiries-online-form

Writing to them:

General Pharmaceutical Council
Level 14
1 Cabot Square
London
E14 4QJ

Or phone  020 3713 8000

How we work

Depending on the medicine or product bought from this site we may ask you some questions about the person who it is intended for to satisfy the pharmacist that is clinically appropriate for condition been treated.

More questions are usually asked for Prescription Only Medicines (POMs) supplied on Patient Group Directions (PGDs) in our Pharmacy Online Clinic than Pharmacy or General Sales List bought from our Shop Area.

To help us we would ask you to answer all questions simply and truthfully and sometimes provide consent for our pharmacist to contact you or ask permission to access your Summary Care record to assess the appropriateness of the supply.

In our Vet section you can find human medicines which are prescribed by your vet when no appropriate animal medicine is available under the ‘cascade system’ and can be dispensed and supplied by our pharmacists on receipt of a veterinary prescription.

All medicines are usually sent by Royal Mail tracked delivery, so you can be sure your item will be sent securely and arrive on time.

Further detailed information regarding our processes can be found in the Frequently Asked Questions or Customer Care sections but if you are unsure on anything please contact us using our enquiry form and we will try and get back to you with a reply within 24 hours.

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How it it works?
Find a condition

Find a condition

Our Pharmacist can supply some commonly prescribed medicines directly without the need of a prescription by asking a few simple questions. You must register with us first then click on 'Conditions' before completing the questionnaire, selecting the recommended medicine and proceeding to the checkout.

Complete a consultation

Complete a consultation

Treatments listed include Prescription only Medicines not generally available over the counter from your pharmacy. It is important you answer all the questions truthfully so we can suggest the most appropriate and safe medication for your condition. Sometimes we may need to ask for permission to speak to your GP or access your Summary Care Record before the supply can be approved by our Pharmacist.

Get your medicine delivered

Get your medicine delivered

Once your order is checked and approved it is usually dispatched within one to two days and delivered by our trusted partner Royal Mail by tracked and signed for delivery. Please note we do not send medicines outside of UK due to legal restrictions

Numark Price Check

Our registered Online pharmacy provides a completely secure service with fast, free shipping on all standard orders over £40

We compare our prices regularly with High Street Pharmacies and Supermarkets. We can keep our prices competitive by keeping our overheads low and by having no bricks and mortar chain to upkeep but having the buying power from being a member of a buying group that represents over 4000 independently owned pharmacies in the UK.

If you find exact treatment cheaper elsewhere online, 7 days before or after your purchase with us, we will match the price or refund the difference.

Terms:

• For over the counter medication - price includes cost of medication.

• For patients who have a private prescription the dispensing price includes cost of medication.

• For medicines purchased from our online pharmacy consultation-price includes cost of medicine.

• All orders over £40 include FREE postage Please call us on 01509 506564 for price queries or refunds. You will be asked to provide a live web link to the item you would like to or have purchased from. We will only accept web links from GPHC registered UK based online pharmacies.

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