Returns & refunds

Guarantee 

We guarantee your satisfaction. All our products except medicines come with a 28-day no quibble guarantee. However, shipping charges will not be refunded, and you will be liable for the cost of returning items to us. We also reserve the right to charge a 10% of the cost restocking fee for returned items. Due to General Pharmaceutical council guidelines, we cannot accept medicines for return unless they have been dispatched wrongly or there is a product recall or fault with them.

We highly recommend that you contact us first and items are returned via a Tracked/Recorded Delivery service as we do not accept responsibility for items lost in the post. It is your responsibility to ensure the goods are adequately packaged to ensure that they are not damaged during return transit.

Once notified, all items should be received at Numark Pharmacy within 30 days from the date of delivery for this condition to apply.

You must return items to:

Customer Services,
Numark Pharmacy
14-20 Field Street
Shepshed
Leics
LE12 9AL